Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-la-grulla-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information about you when you visit our website or interact with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services we provide. It is important to be aware that this policy does not extend to external websites, apps, or services linked from ours, as they have their own privacy notices which you should review.

Processing Activities

This policy comes into effect when you engage in the following activities on our platform:

  1. Using any of our applications or online services as an authorized user.
  2. Visiting and interacting with our websites, including browsing content and providing feedback.
  3. Subscribing to newsletters, receiving emails, or engaging with us via phone calls or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and personalize our services:

  1. Account Information: Details related to your user account creation, including usernames, passwords, and email addresses.
  2. Payment Information: Transaction details when you make purchases or subscriptions on our platform. This includes cardholder names, credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Data associated with your financial accounts, such as bank account numbers (if linked for seamless transactions) and investment portfolios (if provided).
  4. Purchase Information: Records of products or services you have purchased from us, including quantities, order dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected to improve our app’s performance and functionality.
  6. Location Data: Your geographical location data, which we may gather to provide location-based services or personalized content.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us, helping us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (e.g., contact information, profile pictures) for the purpose of sharing content.
  9. Product Information: Details about the products or services you show interest in, including product preferences and browsing history.

Cookies

We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary: These cookies enable core platform functionality and are essential for our services to operate.
  • Preference: Cookies store user preferences and settings to remember your choices.
  • Analytics: We employ analytics cookies to track website usage, measure performance, and understand user behavior, allowing us to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, where you can manage or disable specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law. Once the purpose has been met, we securely delete or anonymize your data.

Security Measures

We prioritize the security of your information and implement robust measures to protect it:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist in processing data, ensuring they adhere to strict security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children, and you should ensure that any user of our platform is of legal consenting age.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Right to restrict the processing of your data.
  • Right to portability, allowing you to receive your data in a structured format.
  • Objection to how we process your data.
  • Non-discrimination for exercising your data protection rights.
  • The right to file appeals or complaints with relevant authorities and our privacy team regarding our handling of your data.

To exercise these rights or have any data-related queries, please contact our Privacy Team at the details provided below.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified on our website with an updated revision date.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us: